![]() The UNESCO study on gender bias in chatbot design showed that most voice bots are designed to be female. The gender of your bot will impact its grammar and acceptance among the target group. It'll achieve its goal as long as it makes the user experience memorable and consistent.Īnother identity aspect to consider is gender. It might be friendly, formal, or humorous - it's up to you. Examples of dictionary bot names are “Emerald Bot,” “Mellow Bot,” “Pepper Bot,” “Wellness Bot,” or “Happiness Bot.” The bot's personality: what kind of identity and gender do you want the bot to have?Ī good chatbot name conveys its personality and sets the tone. You can also use dictionary bot names that refer to the universal terms of objects, colors, or feelings. However, if you are looking for a name for gym services, you can consider fictional names from ancient mythologies that are associated with power and strength, such as “Hercules Bot” or “Zeus Bot.” While creating your chatbot personality, you should also consider the task the bot will handle and try to match it with a corresponding name.įor instance, if you use a bot to let users book calls with your sales team, you can use a functional name such as “Call Scheduling Bot.” This way, users will know immediately how the bot can help them. You can use them to help your customers quickly access information or transact through messaging. The bot's purpose: what is the bot's main task or goal?Ĭhatbots can help brands handle various tasks, such as streamlining business operations and automating internal processes. ![]() When naming your chatbot, you should consider the following aspects. A conversational agent with a likable or relatable character is likelier to create a positive sentiment toward the brand, build long-lasting customer relationships, and prompt repeat purchases. Last but not least, chatbots can improve customer satisfaction and retention. Moreover, the bot name can give customers a sense of familiarity rather than being referred to as "the chatbot," naming your bot helps customers connect with it on a personal level. Therefore, ensuring your bot’s personality corresponds with your brand image will boost brand recognition. If you give your bot a name and design its responses in a unique and consistent tone, customers will more likely engage with it.Ĭustomers will also perceive your chatbot character as your brand character. In today's competitive market, standing out is crucial for success. Start a free ChatBot trial Why should you name your chatbot? To give you a leg up, I’ve prepared some tips to help you decide and a few chatbot name ideas as a bonus.īut before we get into that, let’s understand why you should care about looking for a good bot name. However, searching for the right bot name can be daunting, especially when you don’t know where to start. Giving your AI agent a name that’s a part of its personality can help evoke positive connotations, improve user engagement, and build trust. The study revealed that the people who used the car with a personality considered it to be more competent and reliable.Įpley’s study shows that anthropomorphization - attributing human characteristics to objects - is not only effective for creating children’s stories but for creating better digital products, such as chatbots. The test’s participants were divided into groups where some used a driving simulator that mirrored a normal vehicle while others used an autonomous car that was given a gender, voice, and name. In 2014, Nicholas Epley, a psychologist from the University of Chicago, conducted a study to check whether giving technology humanlike features can impact its perception. Copy link to clipboard Link copied to clipboard
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